How Are Your Bandanas Made?
All our bandanas are crafted from 100% cotton and other luxurious fabrics—we never compromise with fast-fashion or low-quality materials. For best care, wash in cold water on a gentle cycle, line dry, and avoid using bleach.
While we love seeing your pets dressed up, safety is our top priority. Please make sure bandanas are worn under supervision to prevent any risk of snagging. Additionally, we recognize that some pets may chew on their bandanas. It is important to monitor this behavior.
What Sizes Do You Offer?
We do not follow a size chart for our products - every bandana is custom-made for your pet’s unique dimensions. Visit our “How to Order” page to learn how to order with your measurements.
How Long Does It Take to Process My Order?
Please allow 3-5 days for us to process your order. Each bandana is made-to-order and undergoes a triple-check quality assurance process before packaging to ensure perfection.
If you need your order sooner, consider purchasing our rush order fee, and we will prioritize your order immediately! We still require 2 days to make your bandana and ship it to our carrier.
What are Your Shipping Methods?
We use USPS for our shipping. Please be patient as we will be adding more information soon.
We also offer free Priority Mail (1-3 days) for orders over $50
If you experience any delays with your order, please reach out to USPS directly, as we do not have control over the package once it has been handed over to them. For additional assistance, feel free to contact us via email or through the inquiry form on our "contact us" page.
Do You Accept Exchanges or Returns?
At this time, we do not accept returns or exchanges since each order is made to order. However, we understand that issues may arise. Please contact us within 24 hours of delivery, and we will do our best to assist you.
How Do You Promote Sustainability?
We are dedicated to sustainability, which is why all of our packaging is entirely plastic-free. We use environmentally friendly materials to ensure that our commitment to the planet extends beyond our products to how they are delivered. This approach helps us reduce our ecological footprint and supports our customers in making greener choices.